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  • Add new Line, then upgrade yet only upgrade phone gets sent?
    I added a new line with a new phone, paid 200 towards the new phone THEN I ordered a upgrade phone for an existing line but only the new phone line phone gets hung on the order? No one contacts me
  • ‎Existing customer with Mobile Share . . . - AT T Community Forums
    Existing customer with Mobile Share Advantage plan wants to know what he can do to get a Zflip4 for free with only 2 lines?
  • Misleading - AT T Community Forums
    Misleading I used the my at t app to add a line to my existing wireless plan I went through the process and chose an iPhone 12Pro at check out time I was told that I had to pay $60 today so I entered my payment info and checked out the order went through a minute or so later I receive a notification from my bank notifying me that at t charged my account $260 so I then called at t where I was
  • Internet upgrade change letter came in mail. - AT T Community Forums
    I got a letter saying they are making a transition in my area from traditional DSL to advanced internet This means my DSL modem hard wired to existing old phone lines in house is going to be repla
  • ‎$300 plan $50 prepaid cards | Page 2 | AT T Community Forums
    Does an existing balance expiration impact the new prepaid card expiration? Or is each prepaid card have an independent expiration? For example: You add a $50 prepaid card Jan 1 so it expires on March 31 Then you add a $10 prepaid card on Feb 1 Would the $10 prepaid card expire March 3 or March 31?
  • Buy one get one iphone offer doesnt apply to upgrades?
    Exactly It takes time and effort to switch This is what these companies are counting on They rely on the customer being to lazy to switch, instead of providing service and offers to existing customers Don't let them get away with this Yes, I pretty much said that (with only one sentence) People don't want to bother
  • Call forwarding for an account that is not linked to a phone
    May I have calls to the phone number forwarded to a different phone on another provider and stay on the existing account? The answer may require reference to the account number
  • So frusturated. . . just posted this on at t FB page
    I was an existing At t uverse customer and called customer service to move my internet service over to my new address After that process was complete, I had asked my customer service representative about the plan that was being advertised on TV: 4 lines with unlimited talk and text with 10GB to share for $160 per month


















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